HELPDESK-SI Managed IT Services package allows you to get a full list of all IT support your company needs.
For all of our managed services customers, we take over the role of your IT department for an agreed-upon monthly fee. Our managed services packages include a set of pre-selected services of your choice that come with no hidden costs for you. Our main principle is allowing you not to worry about any aspects of IT infrastructure, maintenance, or management so that you can dedicate your resources to your business vision and growth!
With our Managed IT Service package you will be getting a full list of all types of IT support that your organization may need. From this list, you are able to pick and choose what you need to sustain your business I order to avoid any needless cost, and to ensure that you are paying for a custom-tailored Managed IT Services package that suits your needs perfectly.
Depending on what you need, you can get as follows:
- IT Infrastructure Health Monitoring (24/7/365).
- Patch Management (Servers, Network Equipment, Workstations).
- User Training.
- Reporting (Weekly, Monthly, Yearly).
- Quarterly IT Infrastructure Review.
- Remote Support.
- Phone Support.
- On-site Support.
- Network Maintenance.
- Local Backup (NAS, SAN).
- Local and Cloud Backup (Infrastructure, Workstations).
- Support for VOIP.
- Video Surveillance Support.
- IT Consulting.
- Vendor Management.
- Virtual CIO.
- Dedicated IT Manager.
In order to set up an ideal IT Managed Services Package for your organization, all you need to do is contact us. We will then analyze your needs, infrastructure, systems, and discuss your vision and price range that works for you. We strive to never offer services you do not need in order to push your quote up, and we aim to do great work for you at a great price that will keep us working as a team for a longer time.
Why choose us?
Our IT experts come with a variety of experiences and our ever-expanding knowledge base is at your disposal 24/7. You are not limited to working with a small team of people, so if ever an issue arises that cannot be handled as easily, we are able to mobilize our expert team to tackle it as part of our package deal.
In addition to that, we offer flexibility in anything your business needs, including the possibility to renegotiate your package components at any time and add or remove things from your package. We also offer the ability to set up custom pay cycles, and you will be able to select monthly, hourly, or custom.